Technical Program & Delivery Manager

Deepak Kumar Gupta

Senior Leader in Core Banking & Fintech Delivery

"Delivering what's technically hard, in environments that leave little room for error."

20+

Years in IT

18+

Years Core Banking

600+

Credit Unions

30+

Engineers Led

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About Me

Bridging Technology & Delivery

With 20+ years in IT — including 18+ years in Core Banking and BFSI and 8+ years in senior program leadership — I have built a career around delivering complex, multi-year engineering initiatives on time, in environments that leave little room for error.

I manage distributed teams of 30+ engineers across India and the US, driving end-to-end delivery spanning backend, UI, integrations, and platform modernization within regulated financial platforms.

My technical grounding across .NET, Angular, InterSystems IRIS/Caché, REST APIs, and CI/CD means I contribute meaningfully to design decisions — not just track status. I bridge the gap between business intent and technical execution, maintaining accountability without micromanagement.

Current Focus

Leading Core Banking product modernization program in its 5th year — 4 major quarterly releases, 100% SLA adherence

Domain Strength

Core Banking, Fintech, Credit Unions, Regulatory Compliance, Identity Governance

Leadership Style

Delivery accountability without micromanagement — building trust through technical credibility and clear communication

Location

Noida, India — open to Senior TPM and Delivery Manager roles

Core Expertise

What I Bring to Every Program

🎯

Program & Delivery Leadership

End-to-end ownership of multi-year, multi-team engineering programs — from discovery through production release, across distributed India and US teams.

Technical Program Management Agile & Scaled Delivery Release Management Platform Modernization

🤝

Stakeholder & People Leadership

Partnering with Product, Architecture, and senior stakeholders to align business priorities — while building high-performing, accountable engineering teams.

Executive Stakeholder Engagement Cross-Functional Leadership People Management

⚙️

Technical Oversight

Hands-on grounding across enterprise platforms enabling meaningful contribution to architecture decisions, technical risk mitigation, and design reviews.

.NET & Angular InterSystems IRIS/Caché REST APIs CI/CD Azure

🏦

Banking & Compliance

Deep domain expertise in Core Banking and Fintech delivery — navigating regulatory compliance, data security, and audit requirements in regulated environments.

Core Banking PCI-DSS SailPoint Credit Unions FBA Audit

Featured Programs

Programs That Defined the Work

● Active — 5th Year

Core Banking Product Modernization

Leading large-scale modernization of Core Banking SaaS platform serving credit unions — managing distributed teams across India and the US through multi-year delivery cycles.

600+

Credit Unions

Releases/Year

100%

SLA Adherence

● Active — Maintenance Phase

SailPoint Identity Governance

Led end-to-end delivery of enterprise identity governance program — onboarding applications across multiple business units while maintaining uninterrupted core product delivery.

80+

Apps Onboarded

Core Disruptions

● Completed

WPF to Angular Transformation

Drove complete technology transformation of legacy WPF development team to Angular — completing the transition within 3 months while maintaining parallel production support.

Months

Engineers

14%

Productivity Gain

Career Journey

18 Years. One Company. Five Promotions.

Jul 2021 — Present

Manager, Software Development

Fiserv, Noida

Leading enterprise TPM function — managing 30+ engineers, multiple concurrent programs, and delivery governance across Core Banking and Fintech platforms.

Apr 2017 — Jun 2021

Team Lead

Fiserv, Noida

Progressed into delivery and people leadership — owning release planning, risk management, and engineering team development.

Oct 2011 — Mar 2017

System Analyst

Fiserv, Noida

Built deep Core Banking expertise in InterSystems Caché/MUMPS — taking on design leadership and mentoring alongside hands-on development.

Oct 2009 — Sep 2011

Senior Software Engineer

Fiserv, Noida

Promoted to Senior SE — taking on greater responsibility across Core Banking development, integrations, and technical design.

Mar 2008 — Sep 2009

Software Engineer

Fiserv, Noida

Joined Fiserv — beginning of an 18-year journey building foundational expertise in Core Banking platforms for credit unions.

Credentials

Certifications & Education

🏅

Certified Scrum Master (CSM)

Scrum Alliance

🤖

Generative AI for Project Managers

Project Management Institute (PMI)

🏦

Principles of Banking (PBOA56)

American Bankers Association

🎓

Master of Computer Applications (MCA)

Indira Gandhi National Open University

📚

Bachelor of Science (B.Sc.)

CCS University, Meerut